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Last updated: October 2024

Introduction

Cozy-vine is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing our website or using our services, you consent to the practices described in this policy. If you do not agree with these practices, please do not use our services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when using our services, including:

  • Contact details such as name and email address
  • Professional information including work history, qualifications, and career goals
  • Resume and cover letter documents
  • Service preferences and enquiry details
  • Feedback and correspondence with our team

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information including browser type, operating system, and screen resolution
  • Usage data such as pages visited, time spent on pages, and navigation patterns
  • IP address and approximate geographic location
  • Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our employment services
  • Matching you with suitable job opportunities
  • Communicating with you about your enquiries and service updates
  • Sending relevant career resources and industry insights
  • Analysing website usage to enhance user experience
  • Complying with legal obligations and protecting our rights

Information Sharing

We may share your information with:

  • Prospective employers when you consent to application submission
  • Service providers who assist with website operations and business functions
  • Professional advisers including lawyers and accountants
  • Authorities when required by law or to protect our legitimate interests

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information in certain circumstances
  • Withdraw consent for certain processing activities
  • Lodge a complaint with the Office of the Australian Information Commissioner

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymise it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Cozy-vine
Level 8, 123 Collins Street
Melbourne VIC 3000
Australia

Email: [email protected]